Capire e gestire il “cambiamento” per il Servizio al cliente. I risultati del Tavolo Intersettoriale Cineas

The convention Capire e gestire il “cambiamento” per il Servizio al cliente. I risultati del Tavolo Intersettoriale Cineas (www.cineas.it) took place on the 13th May 2015.

The consortium presented the study, analysis and proposals that the 22 members of the inter-sectoral table prepared about the management of events after the loss in the property aspect. The Table met 11 times with the purpose of favouring the improvement of the managing of those activities that follow a loss events, limiting the inefficiencies and implementing the coordination of the involved parts.

The Table was composed of 3 working groups whose studies have been summarized in three technical reports.

Download Mr Daio Cincotti’s intervention. "La creazione di sistemi di gestione integrata e di Consorzi per sinistri di massa, per ripristino diretto e recupero post sinistro".